Here at Bluffs Animal Hospital we just wanted to take a minute to update you on our current policies concerning COVID-19:
Update 06/04/2020: We are currently still seeing patients curbside, asking all clients to please call the clinic at 727-585-5682 when they arrive. Established clients are still permitted to drop off their pet if space allows. We are now seeing all routine visits as usual. This includes wellness visits, routine annual vaccinations, nail trims, and anal gland expressions. Most communication with our doctors and staff will still be done over the phone, keeping you updated on your pet along the way. Boarding and grooming appointments are also available and can be scheduled with a staff member. With these new updates, we still ask that if you or anyone in your family are feeling unwell, please let us know beforehand. As always, if you have any questions please contact us at 727-585-5682 or at . We hope to provide the best care for your pet while still ensuring the safety of our clients and staff.
As everyone is aware, we are all having to make adjustments in how we go about our day to day lives. Our goal is to do our part to make sure we help keep all of our clients, patients, and employees healthy. At this time we plan to stay open normal business hours and continue to offer all services to our patients, with a few small adjustments.
First of all, The World Health Organization (WHO), at this time, does not believe pets can transmit COVID-19. WHO released this statement: “While there has been one instance of a dog being infected in Hong Kong, to date, there is no evidence that a dog, cat or any pet can transmit COVID-19. COVID-19 is mainly spread through droplets produced when an infected person coughs, sneezes, or speaks. To protect yourself, clean your hands frequently and thoroughly. WHO continues to monitor the latest research on this and other COVID-19 topics and will update as new findings are available.”
We are asking our employees to be extra diligent about staying home if feeling ill, and we have implemented more stringent cleaning protocols. We are currently asking that all clientele please call first at 727-585-5682 before entering the hospital. We are attempting to limit any unnecessary exposure to you and our team. With this in mind, we are accommodating all sick patients by sending a team member with personal protective equipment to your vehicle to retrieve your pet. Please remove their leash and allow us to use our slip leads when retrieving your pet. Cats may remain in their carriers. From there, we can consult over the phone concerning any recommended diagnostics or treatments. In addition, we are continuing to fill medicine and food orders. However, we ask that you call us and remain in your vehicle for us the bring the food medicine out to you. We ask that if you or anyone in your family are feeling unwell, please let us know beforehand.
We are asking that routine, non-emergent, visits be put on hold for the time being. This includes wellness visits, routine annual vaccinations, nail trims, and anal gland expressions. We still advise that puppies under the age of 6 months receive their vaccines as planned. We will continue seeing ill patients as previously noted.
Thank you for working with us to help keep everyone healthy!
- The Bluffs Team